Cancellation and Refund Policy

Cancellation and Refund Policy

Effective Date: 10/10/2023

Thank you for shopping at Shree Exclusive Store. We value your satisfaction and strive to provide the best possible service. If you are not completely satisfied with your purchase, we are here to help.

1. Cancellation

a. Order Cancellation by Customers: You have the right to cancel your order before it is shipped. To cancel your order, please contact our customer support team at 91 9108160194 as soon as possible. We will do our best to accommodate your request. Please note that order cancellations may not be possible if your order has already been processed or shipped.

2. Refund Policy

a. Return and Refund Eligibility: We offer refunds for products that are damaged, defective, or do not match the product description. To be eligible for a refund, you must contact us within 2 days of receiving the product.

b. Refund Process: To initiate a refund, please contact our customer support team at [Your Contact Information]. You may be required to provide proof of the issue, such as photographs of the damaged product. Once we receive your request and approve it, we will provide instructions for returning the product. After receiving the returned item, we will inspect it and notify you about the status of your refund.

c. Refund Methods: Refunds will be processed using the original payment method. Please allow 5days for the refund to be processed and appear in your account. The exact processing time may vary depending on your payment provider.

3. Non-Refundable Items

The following items are generally non-refundable unless they are damaged or defective:

  • Gift cards or vouchers
  • Personalized or custom-made products
  • Perishable goods

4. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.

5. Contact Information

If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at shreeexclusivestore@gmail.com or WhatsApp or call to 91 9108160194

By shopping with Shree Exclusive Store, you acknowledge that you have read and understood this Cancellation and Refund Policy and agree to its terms.

Last updated: 10/10/2023